Refund policy

We strive to ensure you are fully satisfied with your purchase. If, for any reason, you are not happy with our product, we offer a hassle-free return, replacement and refund process.

Eligibility for Return/Replacement

You may return or request a replacement for your product within 7 days from the date of delivery, whether the product is opened or still sealed. 

Steps for Returns/Replacement:

Contact Us: Reach out to our customer service team at support@standtron.com or contact +91 8610556461. Please include your order number, the item you want to return or replace, and the reason for the return.

Return Authorization : Once your request is reviewed, we will provide you with return instructions and a return shipping label, if applicable.
Return Shipment: Pack the item securely and ship it back to us within the given timeframe. The return shipping cost may be covered by us or the customer, depending on the issue.

Refund/Replacement: Upon receiving the returned item, we will inspect it and either issue a refund to the original payment method or send you a replacement product, as per your request.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will assist you in arranging a return or replacement at no extra cost to you.

Warranty Policy

All products are covered by a 6-month warranty, ensuring quality and reliability

Refunds

Once your return is processed and approved, we will issue a refund to your original payment method. Please note that it may take up to 7 business days for the refund to reflect in your account.

We are committed to making your shopping experience as smooth as possible. If you have any questions about our return and replacement policy, don’t hesitate to reach out to us.